We would love for you to stop by and check out the Mindful Barbell and Pilates studio - just be aware that our instructors may be in the middle of a class or private session and may not be able to talk with you directly. If you have particular questions or concerns, we try to answer our phone or e-mails as much as we possibly can during the day. If we miss your call, we make it a point to return phone calls and e-mails within 24 hours. If you are new to Pilates and want some dedicated time to talk with an instructor about your personal path forward, you may take advantage of our special introductory offers which give you opportunity to address your unique goals, needs and concerns.

All sessions are 50 minutes with a 10 minute break before the next session. This ten-minute break gives us time to clean the equipment and common surfaces and prepare the studio for the next class while giving our clients a chance to sit and chat for a few minutes with friends.

Comfortable clothing that allows for movement. Most clients wear yoga pants & a tank top or tee shirt that is neither non-constricting or too loose. Your clothing doesn’t need to be skin tight, but it does help if it is more on the fitted side (helps your instructor see the way your body moves). Socks are required – non-slip tread socks, yoga socks or grippy socks are preferred.  We have grip socks for sale with payment via Venmo and PayPal.

Please remove all jewelry including rings and earrings prior to joining class to prevent damage to our Reformers.

The best way to book a Private appointment is to call us at (512) 771-7576 or e-mail us at [email protected]. We can match you with an instructor who can help you get the most from your session. Once you have a regular cadence with an instructor, we can streamline the process via email / text.

Anyone can start Pilates at any level. Sessions are catered to meet your fitness needs based on where you level of ability. However, as with any physical exercise, please do speak with your instructor about any pre-existing medical condtions before the start of each session.

The ideal Pilates practice is 2-3 times per week. We suggest starting with one session (100% more than you are doing now!) and adding more sessions when you can. The more sessions you do per week, the quicker you will see results.

With regular sessions, in less than one month you will see and feel a difference in your overall body strength and composure. Every body is different, but wonderful changes will happen if you commit to doing Pilates every week! As Joseph Pilates himself said, “In ten sessions, you’ll feel the difference, in twenty you’ll see the difference, and in thirty you’ll have a new body.”

We apologize for the rare occasions when we have to cancel a session. There are 3 situations that may cause us to cancel:

• If a teacher is unexpectedly sick and we are unable to find a substitute;
• In the event of terrible weather (monsoon);
• If there is no one signed into a session 2 hours prior to the scheduled start.

If you are booked into a session that we need to cancel, we will do our best to notify you prior to the session via email and via text if you have set up text alerts and have a valid phone number on file. Please understand that some circumstances are outside of our control.

We apologize for those times when we have to substitute a teacher in your class. Planned substitutions (e.g. scheduled vacation) usually happen at least 2 weeks prior to the session. Occasionally, we have to make an emergency substitution due to teacher illness, transportation challenges or other emergencies. In those situations which are outside of our control, we do our best to notify all clients of the change via email prior to the start of the class.

Please understand that we cannot guarantee a specific teacher will be available, and your reservation with us is for a specific class and location, not for the specific teacher. Therefore, we are unable to offer refunds or cancellations if we have to make a teacher substitution.

We are sorry, but we cannot accommodate pets in our studios. Service animals are welcome. If you intend to bring a service animal to the studio, please inform us PRIOR to entering our studio due to known allergies of employees and possibly customers. You can call studio at least 15 minutes prior to your scheduled session. Thank you for your understanding!

1) What is your late arrival policy?

Please arrive 5-10 minutes early for your session. Late arrivals are dangerous and disruptive to all the other clients in the class.

If you are late for your session, you will not be admitted. Arriving late means the teacher has to stop the class for all of the other participants who arrived on time. Please be considerate to the other clients and arrive on time.

Late arrivals will be marked as a no-show and are subject to no-show policies as outlined. Thank you for your understanding.

2) What are your change, cancellation and no-show policies for sessions?

Once you book your Pilates session with us, your spot is reserved just for you. We do not overbook any of our classes. As a result, we have a strict 24-hour cancellation policy. If you need to change or cancel a class reservation, please do so outside of the 24-hour cancelation window.  If you need to cancel or change your reservation within the 24-hour window, you will be charged full price for the class. There are no exceptions to this policy. 

3) Do I have to follow the class being taught? Can I do a free workout?

Our studios solely offer a guided workout experience by certified instructors either in Private Sessions or group classes. Failure to follow the instructions and modifications offered by your instructor will increase your risk of injury and is a safety issue for the other clients in the session. Therefore:

• You may not stretch, work out or otherwise use our equipment either prior to or after your session, or without an instructor providing guidance.
• You may only engage in the exercises and modifications being offered by the instructor. During the session you may not engage in your own activities or modifications unless explicitly approved by the instructor.

Please note that failure to adhere to this policy may result in a request to leave the session and we may decline your future bookings.

4) What is your pregnancy / prenatal policy?

Congratulations! We hope your pregnancy will be a wonderful experience. We are happy to accommodate pregnant clients in Private Sessions where we can help you modify your Pilates practice for your specific needs. Unfortunately, because of the additional attention and modifications required, we cannot accommodate pregnant clients in group classes without prior agreement. Please call us to discuss.

5) What are your additional purchase policies?

All purchases and session participation are subject to an executed liability waiver. You will be presented with a waiver to sign when you enter the studio. Advance copies of the waiver are available by emailing us at [email protected]

There are no refunds unless a class is cancelled by Mindful Barbell and Pilates.

We are not responsible for lost or stolen items. If you have lost an item we maintain a lost and found area in each of our studios. Any unclaimed items will be donated or disposed of if unclaimed after 15 days.

Clients may only maintain a single online account with Mindful Barbell and Pilates. Multiple accounts owned by the same client are subject to both consolidation and forfeiture of any packages and sessions purchased in the second account. We complete regular audits on client accounts.

Mindful Barbell and Pilates reserves the right to change pricing at any time and restrict availability of memberships and special offers. Mindful Barbell and Pilates further reserves the right to refuse sales to any client based on sharing; purchase of multiple new client specials; abuse of the membership, package or purchased option; failure to pay cancellation fees; or for any reason at the discretion of Mindful Barbell and Pilates.

Before taking photos or videos in our studios, please ensure that there are no other clients included, unless you have obtained their express permission.

No photos or videos taken in our studios may be used for the promotion or marketing of any services not authorized by Mindful Barbell and Pilates, or for any commercial reason. We reserve the right to seek compensatory damages for any unauthorised use.

We have a zero tolerance policy for verbal abuse, harassment, bullying or discrimination at any time in our studios or in comments relating to a session taken in our studios (e.g. reviews) against our staff or other clients. Any such behavior may result in a request to immediately leave the studio and a ban from attending future sessions at all Mindful Barbell and Pilates.